If the key is off the damage is often just fusible links and fuses and the alternator.When they put installed the battery, they hooked it up backwards and blew the main fuse.When the main fuse was replaced and I was driving off I noticed that the charging light was on, and the radioclock was not working.
Taking it back, they confirmed that the alternator was dead and replaced it (with me paying for it). The radio still does not work and the tailgate light is blinking on-and-off. I understand that attaching the battery incorrectly may blow the alternator, it seems way too much of a coincidence. I also understand that it may have affected the cars computers. What recourse do I have with the company and more importantly what other possible damage could there be. I guess it is fair to say they owe you the money for the alternator and also fixing everything else on the car. Why did you need a new battery anyways Was the alternator fine before they worked on it. It wouldnt start after the battery was out in and an experienced mechanic came to check it and diagnosed the problem. They said that the old battery was put in backwards (physically) and when they replaced it, they just hooked the cables back up (and I am presuming they never checked how the old battery was hooked up) but to the wrong terminals. It sounds like it was careless work not checking the cablesterminals correctly when disconnecting the old battery. It had been parked with the lights on for 30 minutes and had to be jumped afterwards. Im now beginning to wonder if other systems were affected such as the starter and the onboard computer which may not give the right mixture. The blinking rear door dash light could well be a faulty sensor caused by the incorrect wiring. Reading around on other sights it seems the clockradio could be out because of fried wires. If I was in a position to make a decision about your claim I would want to just hear the cold facts. The old battery was put in backwards but hooked up correctly. The new battery was put in correctly but hooked up incorrectly. In small claims court, just say, They ADMITTED to hooking up my battery INCORRECTLY. If you arent clear, and concise, in your claim, you might lose your claim. You should not have to pay for any parts or labor for the new alternator. The store should pay to restore your car to the condition is was in before they messed up the battery installation.
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